This privacy statement explains the personal data Carrotsuite handles, how Carrotsuite processes it, and why.

Carrotsuite offers a variety of products, enterprise resource planning for businesses, software for big and small industries, and services for industries. References to Carrotsuite products include ACCOUNTING SOFTWARE,CRM, HR SOFTWARE, APPROVAL WORKFLOWS, PROCUREMENT MANAGEMENT, DIGITIZED REQUISITION, CHURCH CRM, CONSTRUCTION SOFTWARE, PROPERTY MANAGEMENT, PROFESSIONAL SERVICES. etc.

Please read the specific details in this privacy statement for more information. This statement covers Carrotsuite interactions with you and the Carrotsuite products listed below, as well as any other Carrotsuite products.

Personal data we collect 

Carrotsuite collects data from you through the use of our products. Data are collected in different ways like data you input directly, data that was collected based on your interaction with our products, and data collected from devices

The data we collect depends on the context of your interactions with Carrotsuite and the choices you made, including your privacy settings and the products and features you use. We also obtain data about you from third parties.

Personal data: you can decline our request to input personal data but many of our products require some personal data to function. If you choose not to provide data required for a product or feature, you cannot use that product or feature. Where it is needed to collect personal data to carry out a contract by law and the data is not provided, we cannot proceed with such a contract.

Device Information: We may collect information about the devices you use to access our software, including IP address, browser type, operating system, and device identifiers.

How we use personal data 

Carrotsuite uses the data we collect to provide you with rich, interactive experiences. We use data for:

  • Communication: We may use your contact information to communicate with you about your account, updates, and new features.

Whenever they are new update related to our product you are using, we may use your contact information to reach out to you and keep you in touch of the new update

  • Provide our products, including updates, security, troubleshooting, and support. This includes sharing data when required to provide the service or carry out transactions you request.
  • We also use the data you input to Improve and develop our products.
  • Data are used to recommend our products.

We also use the data to operate our business, analyze performance, meet legal obligations, develop our workforce, and conduct research.

Data Sharing and Disclosure:

Third-Party Service Providers: We may share information with third-party service providers who assist us in operating our software and providing services to you. These providers are contractually obligated to keep your information confidential and secure.

Legal Compliance: We disclose your personal data  if required by law with your consent to complete transactions or to maintain the security of our products and to protect the rights and property or safty of Carrotsuite and its uers.

Cookie usage:

Carrotsuite uses cookie technologies to provide essential website functionality, improve user experience and analyze performance.

In addition to our own cookies, we also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and provide additional functionality and services

You can decide whether to accept cookies. You can exercise your cookie preferences by managing your browser settings. Most web browsers allow control of cookies through the browser settings. There are different steps of managing cookies depending on the browsers

 Data Security:

Encryption: We implement industry-standard security measures to protect the confidentiality and integrity of your information, including encryption of data in transit and at rest.

Access Controls: We restrict access to your information to authorized personnel only and regularly review our security practices to ensure compliance with industry standards.

Not all personal data processed by Carrotsuite can be accessed or controlled, If you want to access or control personal data processed by Carrotsuite that is not available directly through Carrotsuite products, you can contact Carrotsuite at the address on our contact us section or using our web form.

We provide aggregate metrics about user requests to exercise their data protection rights via the Carrotsuite Privacy Report.

Your Rights and Choices:

In most cases you have the right to make corrections to your personal data and whenever there are cases where you want to make corrections to your data.

You can access, update, or correct your personal information by contacting us through the contact or using our web form.

Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions included in the communication or contacting us directly.

Changes to this Privacy Policy:

Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other communication channels

There are many reasons for changes in privacy policy and one of the reasons is to be compliant with the data protection laws and to inform users of their rights and how their data is collected, stored and used.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us using our web form at https://carrotsuite.com.ng/contact-us/

Effective Date: This Privacy Policy is effective as of 16th June, 2024 and applies to all users of Carrotsuite Space Visitor Management Software.

 

By using Carrotsuite, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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